F&I
VSC (Vehicle Service Contract)
A Vehicle Service Contract is an extended mechanical breakdown protection plan sold by F&I that covers repairs after the manufacturer warranty expires.
What it means on the floor
VSCs (sometimes called extended warranties, though technically they are service contracts) are the highest-volume F&I product. They protect the customer from major repair bills and protect the dealership's CSI by funneling future repairs back into the service drive. Penetration rates of 40–60% are typical at well-trained stores.
Related terms
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