Sales
Spiff
A spiff is a one-time bonus paid to a salesperson, F&I manager, or service advisor for hitting a specific objective — units, products sold, or aged inventory moved.
What it means on the floor
Spiffs are short-term motivators used to push specific behavior — moving aged units off the lot, selling a particular product line, or hitting a manufacturer incentive. Used carefully they drive results; overused they distort behavior.
Related terms
Knowing it isn't the problem. Doing it is.
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