Compliance
Compliance (F&I)
F&I compliance covers federal and state regulations every dealership must follow when financing vehicles and selling aftermarket products — including Truth in Lending, Red Flags, OFAC, Safeguards, and adverse action notices.
What it means on the floor
Compliance failures expose dealers to lawsuits, CFPB action, and seven-figure fines. Every F&I manager must present products without discrimination, disclose all charges accurately, verify customer identity, and protect non-public information. Coach Sterling includes dedicated compliance modules.
Related terms
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